When times are tough, a bit of kind understanding and a warm voice saying your application has been processed successfully will make it a great day.
Chris Miranda, Data Specialist, takes warm professionalism to heart as he helps clients navigate a variety of safety net services, from rent and cash assistance, to utilities bills and more.
“Before I came to the agency, I was in the process of getting married and the company I was with was moving. Now, being able to work in my own back yard and help my community is exciting. This role is very rewarding.”
– Chris Miranda
During the pandemic, Chris has been instrumental in getting over $2M in rental and cash assistance out to community.
“I was able to assist an older Spanish speaking client who lost her job due to COVID-19. She was struggling to pay her rent and PG&E. She was not tech savvy at all and had difficulty with the application process. I took the the time to walk her through step-by-step over the phone and then gather and upload all the required documents. Two weeks later, she called me crying. She was so grateful and happy for everything that the agency does for community.”