We are committed to maintaining your privacy and allowing you control over how we use your data. In compliance with the General Data Protection Act that went into effect on May 25, 2018, we have updated our policies regarding how we collect and use your data.
Information Collection and Use
Your information is collected and processed, based on your consent, to fulfill your purchases and/or donations, to keep you up to date on our work and issues that are important to you, to maintain and expand our relationship with you and other supporters, and for our other legitimate purposes. See more detail below.
When you visit the site we collect your information in the following ways:
Information You Give Voluntarily
When you sign up to receive our emails
When you consent to receive emails from Community Action Marin you will receive messages to take action, stay informed, join us for events, and support work to promote equity and provide pathways to self-sufficiency for those in need in Marin. Additionally, we may use your information to reach out to you online through social media channels and online advertising.
When you fill out a petition or online form
Throughout our website you might submit your information through various actions such sending a message of support, signing a petition, completing a survey, registering for an event, cause marketing, peer-to-peer fundraising, and communicating with us through other forms. Information collected may include your name, email address, physical address, phone number, and other personal information you share with us.
When you make a donation or purchase
In order to make a donation or purchase on this website, a user must first complete a donation or order form, on which the user must provide contact information (like name, email, and physical address) and financial information (like credit card number and expiration date). This information is used for billing purposes, to fill supporters’ orders, and to provide donations receipts.
This information will be used to send a tax receipt (if a donation is made) or purchased items, and relevant materials and outreach through the mail. If we have trouble processing an order or donation, this contact information can be used to get in touch with the user. We use a credit card processing company to fulfill orders using that payment method. The credit card company does not retain, share, store, or use personal information for any secondary purposes. .
When you communicate with us online
Sometimes we request, collect and/or retain information when you communicate with us online, which may include your name, email address, mailing address, phone number, and other personally identifiable information you share with us. For example, you may ask us to update your contact information or request information about how to make a gift through [email protected].
Information We Collect Automatically When You Visit our Site
You can restrict or block access to this data at any time through your browser settings.
We use IP addresses to analyze trends, administer the site, track how our supporters use our site, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with an appropriate law enforcement investigation, current judicial proceeding, a court order, or legal process served on our website.
Direct Mail Information Sharing
If you have questions, please email [email protected].
We may use a mail house to send materials to our list. That company does not retain, share, store, or use personal information for any secondary purposes.
This website takes every precaution to protect our users’ information. When you submit sensitive information via the website, your information is protected both online and off-line.
When our donation or order form asks users to enter sensitive information (such as credit card numbers), that information is encrypted and is protected with the best encryption software in the industry — SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Mozilla Firefox, Google Chrome, and Microsoft Internet Explorer will become locked.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our supporters’ information, not just the sensitive information mentioned above, is restricted in our offices. Finally, the servers that we store personally identifiable information on are kept in a secure environment.
If you have any questions about the security at our website, you can send an e-mail to [email protected].
This website contains links to other sites. Please be aware that Community Action Marin is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
Your Options for Updating, Correcting, Changing How We Use, and Deleting Personal Information
We want to only send you communications to which you have agreed, and are interested in. You can unsubscribe to our communications at any time.
You can use the contact information below to update your preferences on the following:
- To unsubscribe from emails, simply click the “unsubscribe” button located in the footer of any email, or contact us.
- To unsubscribe from postal communications [email protected].
- If you wish to opt out of having your name and address shared with other organizations for the purpose of direct mail contact us [email protected].
- If your contact information changes, or if you would like to be removed from our database please contact us [email protected].